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      PLACEMAKERS

      Pricing will be shown based on this store.

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      Trade Portal
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      2. Dedicated Trade Team

      DEDICATED TRADE TEAM

      Whether you’re just starting up or an established company, PlaceMakers have the tools and support to help you grow. Whether you’ve got an Account Manager or are being supported by our dedicated Trade Support team, we’ve got you’re back.

      Partnering with PlaceMakers means access to a dedicated team of trade experts, who’ve been in the field themselves, so you have the peace of mind in knowing you’re dealing with experts across the industry.

      BOOK IN TO TALK WITH A TRADE REP

      CUSTOMER TRADE SUPPORT NOW MORE CONNECTED THAN EVER BEFORE

      When it comes to supporting you, our trade customers, we’re always looking for ways to improve – and sometimes that includes some big shifts in the way we do things.

      Recently, we’ve upgraded our systems to provide you a more seamless service when you contact our Trade Support Team (Telesales). With the introduction of a Customer Engagement Centre (CEC), our Trade Support teams now have all the information they need to serve you all in one system.

      And now, using 5G enabled tablets/laptops, Account Managers will also be hooked into the same system while out on the road or in the office. Using a platform called Customer Relationship Management (CRM), Account Managers will have access to the same information as the Trade Support Team plus a bit more. They’ll be able to view all the important info before they call or stop by, like the status of a special order, plus anything that might add some value to you.

       SOME OF THE KEY BENEFITS TO YOU
      • Increased accuracy for orders placed.
      • Anybody in our Trade Support Team can serve you.
      • Ensure work is prioritised.
      • Contact our Trade Support Team via email, phone or instant message.
      • Improved invoicing and charging accuracy.
      • A seamless experience, no matter how or when you get in touch, or who you talk to!

      THE WHOLE TRADE CUSTOMER SUPPORT ENVIRONMENT

      How does the whole thing work together? It’s a connected flow of information between you, the Trade Support Team and your Account Manager. Check out how all the pieces fit together.

      want to learn more?

      For more information on how the whole Trade Customer Support Environment is improving, check out our online brochure.

      DOWNLOAD BROCHURE

      want to learn more?
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      Save time and money with E-Tools

      Our team is here to support your business every step of the way and our E-Tools make your life easier, saving you valuable time by stream-lining your admin.

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      Experts in our installed solutions range

      Get custom design solutions that will fit perfectly in your build.

      FAQS

      Get your questions answered in our FAQs.
      Still can’t find what you’re after? Contact us.

      REGISTER NOW

      Ready to join the team? Book a one-on-one with one of our trade account rep’s at your local branch.