Do you hate standing in queues or waiting in your ute when you pick up products on the way to your job? At PlaceMakers, we know your time is valuable. That’s why we’ve been working hard to help you get back on site quicker, enabling you to get the job done faster, while still giving you great customer service in the drive-thru.
A while ago, we introduced handheld scanners to our staff. This ensured you were:
- Getting the right products put on your account (reducing errors by scanning barcodes).
- Reducing your time at the counter as the order details were already entered and just waiting for you to confirm your account details.
Now, we are eliminating the need for you to go to the counter entirely! With the PlaceMakers Trade App, you will have 100% certainty that only approved people are placing orders on your account. “By adding your Trade App account details to the drive-thru order via a simple scan process, we are making your visit faster and more secure,” says Wayne Armstrong, Head of Digital at PlaceMakers.
Just drive in, be served, confirm and drive out. It's that easy.
Skip the Counter is a simple five-step process with the PlaceMakers Trade App, enabling you to purchase on your trade account at any PlaceMakers drive-thru without visiting the counter.
HOW IT WORKS:
- Start a Skip the Counter order on your Trade App, select your account and enter your order reference.
- Show any PlaceMakers yardie your Order Pass, which they will scan to confirm your identity.
- Our yardie will add products to your order just like they do today.
- When the order is done, simply check the details on your Trade App and confirm it is correct.
- You are good to go! Drive out, showing your Skip the Counter e-receipt on request.
If you are an account owner, you have full control over who has access to place Skip the Counter orders with quick and easy delegations. You can also control who has access to view your existing orders (including order details, live status updates and delivery ETA), check pricing and place online delivery, courier or click & collect orders (including setting credit limits). As account owners, you can even grant temporary access for your subbies, so you know your account details are secure at all times.
To help streamline your job billing process and ensure each visit is secure, you will see the account, job, PO reference, the name and phone number of the person who picked it up, and the location and time of the purchase on every invoice. This way, you know each and every purchase has been made by your team, and which job the products were for.
Available in all branches across the country, it's never been easier to shop with PlaceMakers!
Download the PlaceMakers Trade App
NEED HELP USING THE APP?
Our support center can help answer any questions you have regarding the Trade App or Skip the Counter.