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Click & Collect
Retail
We offer free click & collect across all of our branches. Shop our wide range of products and add everything you need to your cart. Once you get to the delivery page choose click & collect as your preferred shipping method. Complete the checkout process then you will receive an email to confirm that we have received your order.
Our team will be working hard behind the scenes preparing your order. We will let you know as soon as your order is ready.
Retail Click & Collect FAQ
How long will my order take to be ready?
Please allow 1-3 business days for your order to be ready for collection.
Where do I go to collect my order?
If your order contains smaller items head into the store and go to the customer service desk/checkout. If your order contains larger items e.g bags of cement or timber head to the yard drive thru and the team will sort you out.
Do I need to bring anything when I collect?
Please make sure to bring your personal photo ID, order confirmation and card used for purchase with you when you come to collect.
What else do I need to know?
Some items may take longer to pick and pack due to size or where the item is stored. If there is a delay with your order, someone from the store will get in contact with you via the email or phone number you submitted at checkout.
Click & collect is only valid at the store that you selected when placing the order. You must collect your order from this store only.
Trade
We offer free click & collect across all of our branches. Shop our wide range of products and add everything you need to your cart. Once you get to the delivery page choose click & collect as your preferred shipping method. Add a P.O Number / Job Reference Select your preferred collection time. Complete the checkout process then you will receive an email to confirm that we have received your order.
Our team will be working hard behind the scenes preparing your order. We will let you know as soon as your order is ready.
Trade Click & Collect FAQ
How long will my order take to be ready?
We aim to have your order ready by the specified time and date you have selected.
Where do I go to collect my order?
If your order contains smaller items head into the store and go to the customer service desk/checkout. If your order contains larger items e.g bags of cement or timber head to the yard drive thru and the team will sort you out.
Do I need to bring anything?
All you need is the PO number or Account.
What else do I need to know?
Some items may take longer to pick and pack due to size or where the item is stored. If there is a delay with your order, someone from the store will get in contact with you via the email or phone number you submitted at checkout.
Click & collect is only valid at the store that you selected when placing the order. You must collect your order from this store only.
We can notify you by SMS text that your order is ready or push notification if you have the app installed. This allows you to look at the order in full detail via the app.